FAQ
At Coastal8.com (“we,” “our,” “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, Coastal8.com, or engage with our services.
By accessing or using our website, you agree to this Privacy Policy. Please read it carefully.
1. Information We Collect
We may collect personal and non-personal information from users in the following ways:
a. Personal Information
- Contact Information: When you fill out forms, subscribe to our newsletter, or make a purchase, we may collect your name, email address, phone number, and mailing address.
- Payment Information: If you make a purchase, we may collect payment details (credit card number, billing address, etc.) through a secure third-party payment processor.
b. Non-Personal Information
- Log Data: We collect non-identifiable information such as your IP address, browser type, operating system, and access times to monitor site performance and improve user experience.
- Cookies: We may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences in your browser settings.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To process transactions and deliver services or products you request.
- To communicate with you about updates, promotions, or customer service inquiries.
- To personalize your experience on our website.
- To improve our website and services through analytics and feedback.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with third parties in the following circumstances:
- Service Providers: We may share data with trusted third parties that help us operate our website, process payments, or provide services on our behalf.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
4. Data Security
We take the security of your personal information seriously. We use appropriate security measures, such as encryption, to protect your data from unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information under certain conditions.
- Opt-Out: You can unsubscribe from marketing communications at any time by following the instructions in the emails we send or by contacting us.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@coastal8.com